Last Updated: October 1, 2024
ArcHealth Foundation Inc. (“ArcHealth”) values your privacy and is committed to providing you with transparency and control over your personal information. This Privacy Policy outlines the types of personal information we obtain, how we may use that information, with whom we may share it, how we protect it, and the choices you can make about our use of the information. This Privacy Policy applies to the personal information we obtain through your use of our website, arc-health.org, and other websites that link to this Privacy Policy (the “Site”); during live interactions such as phone calls, events, and surveys;and through our third-party sources, such as, advertising and social media networks (collectively referred to as the “Channels”). For more information on our practices related to donor data, please refer to our Donor Privacy Policy.
PERSONAL INFORMATION COLLECTED
We may gather personal information about you through various Channels. The types of personal data we collect may include:
Contact details (such as name, telephone number, mailing address, and email address)
Demographic details (such as gender and date of birth)
Other personal information included in the content you choose to share with us
If you decide to make a gift to ArcHealth, whether by telephone, postal mail, or this Site, we may also collect additional details related to your contribution, such as payment information (including credit or debit card or bank account numbers). For planned gifts, we may also collect information such as your Social Security number (as required by law) and estate documentation. If you apply for a job at ArcHealth, we also may collect your resume which may include information such as your work experience and education history.
Additionally, when you visit the Site, we may automatically collect certain information using tools like cookies and web beacons. This information may include your IP address, device ID, location, browser language, screen resolution, operating system, service provider and other system settings and actions taken while navigating the site. Your browser may tell you how to restrict or disable certain types of cookies. Please note, that some features of the Site may not function properly if cookies are disabled.
We may use third-party web analytics services on our Site, such as Google Analytics, to help us understand how users interact with the Site and track how they arrived. Information collected by the cookies and web beacons (including your IP address) will be disclosed to these service providers, who use the information to evaluate your use of the Site. To learn about Google Analytics and how to opt out, please visit http://tools.google.com/dlpage/gaoptout and https://www.google.com/policies/privacy/partners/.
Please note that online donations are processed by a third-party service provider and you should read the section below entitled “Links and Third-Party Web Sites” and familiarize yourself with the privacy terms of any non-ArcHealth sites before using them.
HOW WE USE THE INFORMATION WE OBTAIN
We may use the personal information we collect:
to send you materials or information that you have requested,
to send you materials, information, or other communications that may be of interest to you,
to manage our fundraising activities and process donations,
to respond to your questions or inquiries,
to communicate with you about your participation in surveys,
to personalize our communications and fundraising efforts that we believe will be of interest to you,
to comply with legal obligations, industry standards and our own policies and terms,
for internal operational purposes, including data analysis, identifying usage patterns, and improving our websites and promotional campaigns, and
as otherwise described in this Policy.
We may also use the information in other ways for which we provide specific notice at the time of collection. Additionally, we may use information obtained through automated means to customize your experience on the Site and to understand how visitors use and navigate the Site We also may use this information to identify technical issues, manage the Site, identify visitors, and collect demographic data.
Interest-Based Advertising
On our Site, we may collect data about your online activities to display advertisements for fundraising opportunities that align with your interests. This section of our Privacy Policy provides more details and explains how to exercise certain preferences.
You may see our ads on other sites because we use third-party ad services. These ad services, help us target our messaging based on demographics, inferred interests and browsing patterns. They track your online activities across multiple websites and apps using cookies, web beacons and other technologies. These services collect information to show you ads tailored to your individual interests. The information that ad services may collect includes data about your visits to websites where our ads appear, such as the pages or ads you view and the actions you take on the websites or apps. This data collection takes place both on our Site and on third-party sites and apps that use these ad services. It also helps us measure the effectiveness of our marketing. Our Site is not designed to respond to “do not track” signals from browsers.
To learn how to opt out of interest-based advertising in the U.S., please visit www.aboutads.info/choices, http://www.networkadvertising.org/choices/, and http://preferences-mgr.truste.com/.
DISCLOSURE OF AND ACCESS TO YOUR INFORMATION
Subject to applicable law, we may disclose your personal information:
to affiliated entities (e.g., on whose behalf we may process donations),
to third parties, including vendors, attorneys, accountants and consultants, who assist or provide services on behalf of ArcHealth (collectively, “Service Providers”),
consortium groups and third parties acting on behalf of non-profit organizations, who may combine your personal information with information from other sources for analytical purposes,
in connection with mergers, acquisitions, reorganizations, or other corporate transactions involvingArcHealth,
(i) if we are required to do so by law, regulation or legal process (such as a court order or subpoena), (ii) in response to requests by government agencies, such as law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, orif you instruct us to do so.
We also may share donation-related information, such as information about charitable gift annuities, with the Internal Revenue Service.
In addition, if you choose to include your personal information (such as your phone number and home address) when you sign petitions, join groups or otherwise attach your personal information to our initiatives, such information may be displayed on our Site or otherwise publicly available. Such displayed personal information will not, however, include your contact information (such as your street address, email, phone number).
Your personal information will not be shared, leased or sold to other organizations for fundraising purposes, unless you have provided ArcHealth with specific permission to do so or as otherwise disclosed in this policy. ArcHealth will not send donor mailings on behalf of other organizations.
LINKS AND THIRD PARTY WEB SITES
The Site contains hyperlinks or “links” to other sites, including access to content, products and services of our affiliated and non-affiliated sites. For example, online donations to ArcHealth are facilitated by our non-affiliated service provider. When you follow links on our Site you may be directed to a third-party web site, which is subject to a separate privacy policy and other terms and conditions. In some cases, these other web sites are made available via “framing technology” and may appear to be part of our Site. We urge you to familiarize yourself with the individual privacy policies and other terms for each linked or framed site prior to submitting any personal information. We are not responsible for the data collection, privacy and information sharing policies and procedures or the content of such web sites.
YOUR OPTIONS
To update your preferences, ask us to remove your information from our mailing lists, or submit a request, please contact us as indicated in the “How to Contact Us” section of this Privacy Policy.
CHILDREN’S PERSONAL INFORMATION
The Site is designed for a general audience and is not directed to children under the age of 13. The Site does not knowingly collect or solicit personal information from children under the age of 13. If you believe that a child under the age of 13 may have provided us with personal information, please contact us as specified in the “How to Contact Us” section of this Privacy Policy.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
CHANGES TO THIS POLICY
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a notice on the Site to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated. Please refer back to this Privacy Policy on a regular basis.
HOW TO CONTACT US
If you have questions or comments concerning this Privacy Policy, please contact us at info@arc-health.org, Attention: Legal.